This 20-25 minute e-course focuses on how (and when) to write email messages that work. It is essentially the second part of the comprehensive "E-mail Savvy: Enhancing Personal Productivity" e-course. It contains over 50 tips that will make you more efficient and help you receive less email. It will teach you when to send and when NOT to send email. It also covers email etiquette and how to build, rather than tear down relationships. $27.95